Wok Warranty Registration

Discover the Benefits of Our Lifetime Warranty 

Experience the lasting functionality of your kitchen with our unparalleled lifetime warranty policy. At Kotilux, we are dedicated to creating cookware that stands the test of time, using state-of-the-art designs and high-quality materials. From delightful everyday meals to cherished special occasions, we believe your cookware should always perform safely and efficiently. Our lifetime pots and pans warranty provides you with peace of mind, ensuring that your favorite tools remain protected, even with extended use.

Comprehensive Coverage under Our Lifetime Warranty

Our lifetime warranty covers damage to your cookware used in a typical household setting and cared for according to the provided instructions. In the event of defects in material or workmanship, we will promptly replace the affected cookware products. However, it's important to note that our warranty does not cover damage resulting from misuse, improper cleaning, negligence, modification, fire, theft, or commercial establishment usage.

Exclusions from Our Lifetime Warranty

While our lifetime warranty offers extensive coverage, there are certain exclusions to keep in mind. It does not apply to cookware damaged in a food service setting, or as a result of abuse, misuse, or product alteration. Over time, minor surface imperfections may naturally occur, but rest assured that they won't affect the performance of your cookware and are not covered under our lifetime warranty. Additionally, our warranty is limited to consumers who can provide proof of purchase from an authorized dealer, distributor, or representative of the manufacturer.

Frequently Asked Questions about Our Lifetime Warranty

To address common inquiries, here are some frequently asked questions regarding our lifetime warranty for cookware:

    1. What is the best lifetime warranty cookware? Kotilux cookware is widely trusted by home and professional cooks globally, known for its durability and functionality.
    2. What is the safest cookware to buy? At Kotilux, we prioritize your safety, and our pans are designed with utmost care. They are PFOA-free, dishwasher-safe, oven-safe up to 260°C/500°F, induction-ready, scratch-resistant, and equipped with stay-cool handles.
    3. What is the warranty duration for Kotilux cookware? All our products are backed by a lifetime warranty. Damaged or defective items beyond regular wear and tear will be replaced accordingly, following our guidelines.

Preserving the Lifetime of Your Kotilux Cookware

To ensure your cookware lasts a lifetime, we recommend following the provided cleaning and care instructions. Here are a few helpful tips:

  1. Season before first use: Like most fine cookware, Kotilux pans should be seasoned before initial use. Simply heat your pan to medium-low, coat the interior with 1 teaspoon of vegetable oil, and allow for 1-2 minutes on high heat. It's that easy!
  2. Gentle cleaning: While our pans are dishwasher-safe, most cleaning can be done with warm, soapy water and a sponge. For tougher stains, you can use a steel wool sponge without worry, as Kotilux cookware is safe for use with metal utensils.
  3. Use low heat: Our innovative technology allows for faster and more even heating. Avoid using excessive heat, as it can lead to sticking and impact the shiny appearance of your pan. Due to the hybrid nature of our pans, a small amount of oil is usually sufficient.

How to File a Lifetime Warranty Claim

To initiate a warranty claim, additional details about our manufacturing and design process, cleaning guidelines, and more, we invite you to visit our Help or contact our customer service : info@kotilux.com